top of page

STORE POLICY

CUSTOMER CARE

We understand that reaching out for help can sometimes be overwhelming, and we’re here to support you every step of the way. Your concerns are important to us, and we’re passionate about providing you with best possible care. Please don’t hesitate to share your thoughts, and let us know how we can assist you today. Together, we’ll find the solutions you need!

PRIVACY & SAFETY

At Luxe Unmatched Beauty, we are committed to delivering high-quality products that are safe, reliable, and carefully handcrafted.

 

  • Product Safety

    Our lip products and beauty items are made in small batches with care to ensure freshness and quality. We use ingredients that are commonly recognized as safe for cosmetic use. However, as with all beauty products, we recommend performing a patch test before full use to rule out any personal sensitivities or allergies.

  • Customer Responsibility

    Please discontinue use immediately if irritation occurs and consult a healthcare professional if needed. Luxe Unmatched Beauty is not responsible for reactions due to individual allergies or skin sensitivities.

  • Policies

     

    • All sales are final. No returns or exchanges are accepted unless your item arrives damaged (see our Return & Exchange Policy).

    • Orders are processed within 3–4 business days. Shipping takes 5–7 business days after processing (see our Shipping Policy).

    • Luxe Unmatched Beauty is not responsible for delays caused by shipping carriers.

     

 

 

By purchasing from Luxe Unmatched Beauty, you agree to our policies and acknowledge that you have read and understood our safety guidelines

WHOLESALE INQUIRIES

Thank you for your interest in carrying Luxe Unmatched Beauty products in your store. We are excited to partner with you and provide our handcrafted beauty items for your customers. Please review our wholesale policy below:

 

  • Minimum Orders

    Wholesale pricing is available for bulk orders only. Minimum order requirements will apply and must be met to qualify for wholesale pricing.

  • Processing Time

    Because all of our lip products and beauty items are made by hand, wholesale orders require additional time. Please allow 10–14 business days for processing before shipment.

  • Shipping Time

    Once processed, wholesale orders ship within up to 21 business days. Shipping confirmation and tracking information will be provided once your order is on its way.

  • Payment

    Payment is required in full at the time of order. We accept major credit/debit cards and other secure payment options listed at checkout.

  • Returns & Exchanges

    All wholesale orders are final sale. We do not accept returns or exchanges unless items are received damaged. Proof of damage (photos or video) must be sent within 48 hours of delivery to luxe.unmatched@gmail.com for review. If approved, replacements will be sent.

 

 

We value your partnership and look forward to growing with you. For additional questions or inquiries, please contact us at luxe.unmatched@gmail.com.

PAYMENT METHOD

- Credit / Debit Cards
- PAYPAL

- Offline Payments

​

bottom of page